At Choosa, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of the delivery date for a full refund or exchange, provided the item(s) are unused, in their original condition, and with all original packaging and tags attached. To initiate a return, please contact our customer service team at [email protected] with your order number and reason for the return. We will provide you with a return shipping label and instructions on how to send the item(s) back to us. Once we receive the returned item(s), we will process your refund or exchange within 5-7 business days. please note that sale items are non-refundable. If you have any questions or concerns about our returns policy, please don’t hesitate to contact us.